Couldn’t immediately answer my question but they called back promptly with the solution. When I was in need to ig group review change a phone number. The help desk was knowledgeable and did their best to try and get my issue resolved.
Guter Service von Frau K. Strack
Dear Anthony, thank you for taking the time to rate our services. We are delighted to hear that you have always received excellent customer support. We will continue to strive for this level of service.
Nice experience with phone help-desk
Dear Gary, thank you for reviewing our service. Please note the book cost will also be changed to zero if there has been a corporate action on your shareholding. The book cost can be amended and found on your daily statements.
MT4 Platform
- Very helpful to all traders of all standards.
- Commissions on shares start at 0.1% and are subject to the country to which the share is tied to.
- Still, there is a lot to like about the IG mobile app.
- There is a free-phone line available during business hours.
- We want to clarify that IG International does not have an official Line account at this time.
- I’m having a great experience with this prop firm.
Assets can be added to a watchlist by tapping the ‘star’. IG charges traders who keep positions open past 11PM CET. This applies to barriers, daily funded bets, and cash CFDs. Note that professional traders lose negative balance protection and access to some of the more basic tutorials. Shares of IG’s parent company, IG Group plc, are publicly traded on the London Stock Exchange. As a public company, IG Group must make full disclosures about its financial health.
Help desk assistant (Venkat) provided…
I appreciate his immediate response, his efficiency and support through the phone. No “unresponsive” gaps in correspondences when troubleshooting a problem. From technical to account support (settlements) issues.
Major CFD Brokers Reviewed
Always prompt excellent knowledgeable help. Been with IG many years, always fantastic helpful customer service. The only advice I could give IG would be to continue conducting their business in the same excellent, faultless manner. Suggested companies are based on people’s browsing tendencies. Sorting by relevance shows all companies that are best in a category, ordered by TrustScore and review count. To be eligible, they must actively ask for reviews and have received 25+ in the last 12 months.
However, traders who use excessive leverage on trades risk getting margin calls and having their positions closed prematurely. This IG review gives readers a thorough overview of the broker’s services available in and platform. I said this before I like company best platform , But Went you get margin call or adds funds takes 5 sec to add funds .Try a withdrawal 5 days if your lucky . It’s not hard to sort this just needs the same level of effort you put into adding money to an account. Very helpful to all traders of all standards.
We are thrilled to hear that your query was resolved efficiently. We always strive to put our clients first and will continue to provide this level of service in the future. Up until this week I had had little cause to contact IG and therefore was more than happy with the service I was receiving. IG need to https://forexbroker-listing.com/ take responsibility for fixing issues like this rather than passing the buck to the third party supplier. I couldn’t even find a support line telephone number for the third party supplier and had to initiate support via email. In my opinion, my “contract” is with IG even if it is fulfilled by another party.
Dear David, Thank you for sharing your feedback. Our goal is to offer transparent and competitive pricing, and we’re sorry that this wasn’t evident in your recent experience. If you are facing difficulty in contacting us via phone you can also try our alternate options as we also provide services like Live Chat, WhatsApp, and email support. We’ve sent you an email requesting additional information to help us investigate your query. If you’re open to discussing your experience further, please share the requested details so we can address your concerns. I’ve traded online with various brokers since the first retail platform became available from Global Futures in US and now with IG for a few years.
Thankfully IG refunded me and re-instated the original trade which was excellent. Let’s hope everything continues smoothly. Between 74%-89% of retail investor accounts lose money when trading CFDs. You should consider whether you can afford to take the high risk of losing your money.
Although all were polite and attentive it was not until I spoke to Srishti that I experienced superb customer care. She sent a further e-mail to clarify I was satisfied. Walletrecoveryservices is the real deal and completely legit. They recovered my lost password from my mist wallet in a few hours.
More, traders pay commissions on every share CFD and also on share trades. The minimum spreads for some of the most popular products are shown below. The funds are deducted from the trader’s account automatically. Alongside the overnight funding fees, additional administrative charges may apply on a yearly basis. During the account opening process, traders can choose whether they want a CFD account, a spreadbetting account or a share account. In addition to CFDs, IG also offers spreadbetting on a variety of products.